Newest Posts
Forums » Troubleshooting and suggestions »
Wagers Lost Due to Hubdub Site Outage
What recourse do HD users have when HUBDUB goes offline and becomes inaccessible for hours at a time making it impossible for users to cash-in wagers resulting in $30,000 + in losses?
I had wagers on all of the time sensitive questions below and due to a multi hour site outage yesterday, I was unable to cash-in as the markets were turning negative.
Is there any recourse available to users in this situation?
http://www.hubdub.com/m45848/Will_the_Hang_Seng_open_up_June_29th
http://www.hubdub.com/m45858/Will_DAX_open_up_Mon_29_June
http://www.hubdub.com/m45858/Will_DAX_open_up_Mon_29_June
http://www.hubdub.com/m45726/Willcac_40_open__up_on_29__june_
http://www.hubdub.com/m45859/Will_FTSE_100_open_up_Mon_29_June
I had wagers on all of the time sensitive questions below and due to a multi hour site outage yesterday, I was unable to cash-in as the markets were turning negative.
Is there any recourse available to users in this situation?
http://www.hubdub.com/m45848/Will_the_Hang_Seng_open_up_June_29th
http://www.hubdub.com/m45858/Will_DAX_open_up_Mon_29_June
http://www.hubdub.com/m45858/Will_DAX_open_up_Mon_29_June
http://www.hubdub.com/m45726/Willcac_40_open__up_on_29__june_
http://www.hubdub.com/m45859/Will_FTSE_100_open_up_Mon_29_June
this is a long standing problem that, in my estimation, has never even been considered by hubdub. a shame
lola - unfortunately theres nothing you can do. its covered in the rules.
2.2.2 Site outages
The website may, at any time, be temporarily unavailable for unscheduled technical reasons.
In these circumstances, Hubdub will make best efforts to re-instate the site, however any losses suffered by users will not be re-credited.
2.2.2 Site outages
The website may, at any time, be temporarily unavailable for unscheduled technical reasons.
In these circumstances, Hubdub will make best efforts to re-instate the site, however any losses suffered by users will not be re-credited.
4
curios
LOLA d/d coolcraft you have all forgotten one very mute point yesterday we had one here i was not able to get on . if a server is down there is nothing that you can do.
5
curios
@lola you are lucky to be able to cash in, if i do mine goes down this has been the case since last sept
and i have given up asking for it to be corrected ?
and i have given up asking for it to be corrected ?
You all have my sympathy. I could not log on for 3 days (it was my fault not hubdubs), Saturday, Sunday and Monday. I had no idea there was a server down at the same time. Of course, I think the world revolves around me. I jokingly was going to ask for my $60 log in money for the 3 days I could not log on. It's PLAY money. I'm just very pleased to be back on, and appreciate the trouble the techs, etc went to for me.
8
curios
d/d it was dragons fault, we had severe storms over here he hid under the bed.
please take him back.
please take him back.
d/d I promised Jenni if she helped my get back on I wouldn't tease her for a week. Hard as that will be, I'll try to keep my promise.



in WALL OF SHAME
in WALL OF SHAME
in WALL OF SHAME
in WALL OF SHAME
in WALL OF SHAME
in WALL OF SHAME
in Request - "US Election 2012" sub-category
in Idea For Hubdub....
in Net Worth Graph
in Net Worth Graph