How Long Will It Take PayPal To Fix The Drop Down Menu Bug?
It appears that they simply aren’t storing the value of the country when a user changes it, a very simple thing to change, perhaps a single line of code. In fact, it probably took them longer to write the blog post noting the bug than it would have taken to simply fix it. The most likely explanation for the ridiculous amount of time it has taken to fix it: it’s probably stuck in a bug queue, and has to wait its turn.
My personal experience with PayPal is that they excel in poor customer service. Their developer relations is so bad that developers I know who have had to integrate with PayPal come out in a rash if their name is brought up. This bug seems to have caused a lot of that anger to boil over with it being angrily discussed at Get Clicky, CenterNetworks and the PayPal Developer Community.
Settlement details:As reported by PayPal or tech news source. Bug is being tracked here: http://www.pdncommunity.com/blog/article?blog.id=mts_updates&message.id=205
| May 26 |
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| May 27-28 |
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| May 29-31 |
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| June 1-6 |
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| June 7 or later |
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- Activity: H$1,745 |
- Predictions: 20 |
Comments: 3
Suspend date: Fri 6th Jun 2008 11:59pm PST
Settlement date: Thu 29th May 2008 7:07am PST
Prediction cut-off: Predictions on this question after Wed 28th May 2008 7pm PST have been voided because they were made after the question could be settled
Initial likelihoods: May 26: 10%, May 27-28: 40%, May 29-31: 30%, June 1-6: 15%, June 7 or later: 5%
Action history:
Is this the correct fix?
I'm unsure.
Update #1: May 27, 2008 10:20 AM PDT (May 27, 2008 6:20 PM BST)
The fix for these issues has been identified. We're now in the process of scheduling these fixes to be rolled out to the live site.
PO
<http://www.pdncommunity.com/blog/article?blog.id=mts_updates&message.id=205>
(market suspended)
<http://www.pdncommunity.com/blog/article?blog.id=mts_updates&message.id=205>
"We believe the following 2 issues affecting website payments standard began after our last site update on May 15th, 2008.
1) For subscription signups, when trying to enter billing information users
are not be able to change the country on the billing page.
2) For merchants using "handling_cart" parameter with PayPal Shopping
Cart buttons handling amount is not charged.
This issue is now resolved."
(market suspended)
Suspend date: Fri 6th Jun 2008 11:59pm PST
Settlement date: Thu 29th May 2008 7:07am PST
Prediction cut-off: Predictions on this question after Wed 28th May 2008 7pm PST have been voided because they were made after the question could be settled details
Predictions (20)
Comments (3)
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http://www.hubdub.com/m7079/Will_Ebay_Australia_be_able_to_force_sellers_to_only_accept_payment_via_Paypal_or_COD
Sorry Nigel about advertising on your question, but this issue (and my question) are not getting much traction.
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