Created Mon 26th May 2:45am PDT by 
nigeleccles![[Admin]](http://www.hubdub.com/images/icon_admin.gif "This user is an admin")
All questions » Technology » Internet » nigeleccles How Long Will It Take PayPal To Fix The Drop Down Menu Bug?
Settled as May 27-28
TechCrunch are reporting that a small bug in the PayPal payment system which is causing merchants to lose money has not been fixed for over 10 days. PayPal have acknowledged the bug in a blog post but not fixed it. TechCrunch reports:
It appears that they simply aren’t storing the value of the country when a user changes it, a very simple thing to change, perhaps a single line of code. In fact, it probably took them longer to write the blog post noting the bug than it would have taken to simply fix it. The most likely explanation for the ridiculous amount of time it has taken to fix it: it’s probably stuck in a bug queue, and has to wait its turn.
My personal experience with PayPal is that they excel in poor customer service. Their developer relations is so bad that developers I know who have had to integrate with PayPal come out in a rash if their name is brought up. This bug seems to have caused a lot of that anger to boil over with it being angrily discussed at Get Clicky, CenterNetworks and the PayPal Developer Community.
It appears that they simply aren’t storing the value of the country when a user changes it, a very simple thing to change, perhaps a single line of code. In fact, it probably took them longer to write the blog post noting the bug than it would have taken to simply fix it. The most likely explanation for the ridiculous amount of time it has taken to fix it: it’s probably stuck in a bug queue, and has to wait its turn.
My personal experience with PayPal is that they excel in poor customer service. Their developer relations is so bad that developers I know who have had to integrate with PayPal come out in a rash if their name is brought up. This bug seems to have caused a lot of that anger to boil over with it being angrily discussed at Get Clicky, CenterNetworks and the PayPal Developer Community.
Settlement details:
As reported by PayPal or tech news source. Bug is being tracked here: http://www.pdncommunity.com/blog/article?blog.id=mts_updates&message.id=205
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Activity: H$1,745
Settled as May 27-28 on Thu 29th May 8:07am PDT
Suspend date: Sat 7th Jun 12:59am PDT Settlement date: Thu 29th May 8:07am PDTPrediction cut-off: Predictions on this question after Wed 28th May 8pm PDT have been voided because they were made after the question could be settled
Initial likelihoods: May 26: 10%, May 27-28: 40%, May 29-31: 30%, June 1-6: 15%, June 7 or later: 5%
Action history:
Created Mon 26th May 2:45am PDT by nigeleccles
nigeleccles
Suspended Wed 28th May 1:33pm PDT by 
newswrangler![[Power User]](http://www.hubdub.com/images/icon_superuser.gif "This user is a super user")
: Suspended pending settlement
newswrangler: Suspended pending settlement
Settlement requested Wed 28th May 1:33pm PDT by newswrangler:
Is this the correct fix?
I'm unsure.
Update #1: May 27, 2008 10:20 AM PDT (May 27, 2008 6:20 PM BST)
The fix for these issues has been identified. We're now in the process of scheduling these fixes to be rolled out to the live site.
PO
<http://www.pdncommunity.com/blog/article?blog.id=mts_updates&message.id=205>
(market suspended)
newswrangler:
Is this the correct fix?
I'm unsure.
Update #1: May 27, 2008 10:20 AM PDT (May 27, 2008 6:20 PM BST)
The fix for these issues has been identified. We're now in the process of scheduling these fixes to be rolled out to the live site.
PO
<http://www.pdncommunity.com/blog/article?blog.id=mts_updates&message.id=205>
(market suspended)
Unsuspended Wed 28th May 2:29pm PDT by nigeleccles
nigeleccles
Suspended Thu 29th May 5:30am PDT by newswrangler: Suspended pending settlement
newswrangler: Suspended pending settlement
Settlement requested Thu 29th May 5:30am PDT by newswrangler: I think it's now fixed...
<http://www.pdncommunity.com/blog/article?blog.id=mts_updates&message.id=205>
"We believe the following 2 issues affecting website payments standard began after our last site update on May 15th, 2008.
1) For subscription signups, when trying to enter billing information users
are not be able to change the country on the billing page.
2) For merchants using "handling_cart" parameter with PayPal Shopping
Cart buttons handling amount is not charged.
This issue is now resolved."
(market suspended)
newswrangler: I think it's now fixed...
<http://www.pdncommunity.com/blog/article?blog.id=mts_updates&message.id=205>
"We believe the following 2 issues affecting website payments standard began after our last site update on May 15th, 2008.
1) For subscription signups, when trying to enter billing information users
are not be able to change the country on the billing page.
2) For merchants using "handling_cart" parameter with PayPal Shopping
Cart buttons handling amount is not charged.
This issue is now resolved."
(market suspended)
Settled as 'May 27-28' Thu 29th May 8:07am PDT by nigeleccles
nigeleccles
Suspend date: Sat 7th Jun 12:59am PDT Settlement date: Thu 29th May 8:07am PDTPrediction cut-off: Predictions on this question after Wed 28th May 8pm PDT have been voided because they were made after the question could be settled
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http://www.hubdub.com/m7079/Will_Ebay_Australia_be_able_to_force_sellers_to_only_accept_payment_via_Paypal_or_COD
Sorry Nigel about advertising on your question, but this issue (and my question) are not getting much traction.
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